- When will I receive my order?
US orders: Average transit time is 2-14 business days.
International orders: Average transit time is 7-20 business days.
- When will I get the tracking number?
The tracking number will be available when the product is shipped. Different products will be shipped from different warehouses, we will provide the tracking number right after we receive the confirmation from our carriers.
- Can I cancel my order?
You are able to cancel your order without penalty. You must send us an email with the subject line:” Cancel order “ within the first 24 hours after you place the order.
- My order is damaged?
Please send us an email with the subject line: “Damage product “.
Please include: order number and pictures proven that the product got damaged when you receive it.
Any other question, please contact: firstname.lastname@example.org